# Power Manager Error Codes > **NOTE** > > This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md). ## 4900101 Service Connection Failure **Error Message** Operation failed. Cannot connect to service. **Description** This error code is reported for a service connection failure. **Possible Causes** 1. The system service stops running. 2. The internal communication of system services is abnormal. **Solution** Check whether the system services are running properly. 1. Run the following command on the console to view the current system service list: ```bash > hdc shell hidumper -ls ``` 2. Check whether **PowerManagerService** is included in the system service list. ## 4900102 System Shuting Down **Error Message** Operation failed. System is shutting down. **Description** This error code is reported when an operation failed during system shutting down. **Possible Causes** The system is shutting down. **Solution** Make sure that the operation is performed when the system is running properly.