# backgroundProcessManager Error Codes > **NOTE** > > This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md). ## 31800001 Server Error **Error Message** remote error. Possible causes: remote is not work. **Description** This error code is reported when the client process fails to obtain the system service. **Possible Causes** 1. The system service is not started. 2. The system service is abnormal. **Solution** Try again in 1 second or restart the device.