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1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
2 // Use of this source code is governed by a BSD-style license that can be
3 // found in the LICENSE file.
4 
5 #include "chrome/common/localized_error.h"
6 
7 #include "base/i18n/rtl.h"
8 #include "base/logging.h"
9 #include "base/strings/string16.h"
10 #include "base/strings/string_number_conversions.h"
11 #include "base/strings/string_util.h"
12 #include "base/strings/utf_string_conversions.h"
13 #include "base/values.h"
14 #include "chrome/common/net/net_error_info.h"
15 #include "extensions/common/constants.h"
16 #include "extensions/common/extension_icon_set.h"
17 #include "extensions/common/manifest_handlers/icons_handler.h"
18 #include "grit/chromium_strings.h"
19 #include "grit/generated_resources.h"
20 #include "net/base/escape.h"
21 #include "net/base/net_errors.h"
22 #include "net/base/net_util.h"
23 #include "third_party/WebKit/public/platform/WebURLError.h"
24 #include "ui/base/l10n/l10n_util.h"
25 #include "ui/base/webui/web_ui_util.h"
26 
27 #if defined(OS_WIN)
28 #include "base/win/windows_version.h"
29 #endif
30 
31 using blink::WebURLError;
32 
33 // Some error pages have no details.
34 const unsigned int kErrorPagesNoDetails = 0;
35 
36 namespace {
37 
38 static const char kRedirectLoopLearnMoreUrl[] =
39     "https://www.google.com/support/chrome/bin/answer.py?answer=95626";
40 static const char kWeakDHKeyLearnMoreUrl[] =
41     "http://sites.google.com/a/chromium.org/dev/"
42     "err_ssl_weak_server_ephemeral_dh_key";
43 #if defined(OS_CHROMEOS)
44 static const char kAppWarningLearnMoreUrl[] =
45     "chrome-extension://honijodknafkokifofgiaalefdiedpko/main.html"
46     "?answer=1721911";
47 #endif  // defined(OS_CHROMEOS)
48 
49 enum NAV_SUGGESTIONS {
50   SUGGEST_NONE                  = 0,
51   SUGGEST_RELOAD                = 1 << 0,
52   SUGGEST_CHECK_CONNECTION      = 1 << 1,
53   SUGGEST_DNS_CONFIG            = 1 << 2,
54   SUGGEST_FIREWALL_CONFIG       = 1 << 3,
55   SUGGEST_PROXY_CONFIG          = 1 << 4,
56   SUGGEST_DISABLE_EXTENSION     = 1 << 5,
57   SUGGEST_LEARNMORE             = 1 << 6,
58   SUGGEST_VIEW_POLICIES         = 1 << 7,
59   SUGGEST_CONTACT_ADMINISTRATOR = 1 << 8,
60 };
61 
62 struct LocalizedErrorMap {
63   int error_code;
64   unsigned int title_resource_id;
65   unsigned int heading_resource_id;
66   // Detailed summary used when the error is in the main frame.
67   unsigned int summary_resource_id;
68   // Short one sentence description shown on mouse over when the error is in
69   // a frame.
70   unsigned int details_resource_id;
71   int suggestions;  // Bitmap of SUGGEST_* values.
72 };
73 
74 const LocalizedErrorMap net_error_options[] = {
75   {net::ERR_TIMED_OUT,
76    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
77    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
78    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
79    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
80    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
81        SUGGEST_PROXY_CONFIG,
82   },
83   {net::ERR_CONNECTION_TIMED_OUT,
84    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
85    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
86    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
87    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
88    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
89        SUGGEST_PROXY_CONFIG,
90   },
91   {net::ERR_CONNECTION_CLOSED,
92    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
93    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
94    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
95    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
96    SUGGEST_RELOAD,
97   },
98   {net::ERR_CONNECTION_RESET,
99    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
100    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
101    IDS_ERRORPAGES_SUMMARY_CONNECTION_RESET,
102    IDS_ERRORPAGES_DETAILS_CONNECTION_RESET,
103    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
104        SUGGEST_PROXY_CONFIG,
105   },
106   {net::ERR_CONNECTION_REFUSED,
107    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
108    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
109    IDS_ERRORPAGES_SUMMARY_CONNECTION_REFUSED,
110    IDS_ERRORPAGES_DETAILS_CONNECTION_REFUSED,
111    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
112        SUGGEST_PROXY_CONFIG,
113   },
114   {net::ERR_CONNECTION_FAILED,
115    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
116    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
117    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
118    IDS_ERRORPAGES_DETAILS_CONNECTION_FAILED,
119    SUGGEST_RELOAD,
120   },
121   {net::ERR_NAME_NOT_RESOLVED,
122    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
123    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
124    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
125    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
126    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_DNS_CONFIG |
127        SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
128   },
129   {net::ERR_ADDRESS_UNREACHABLE,
130    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
131    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
132    IDS_ERRORPAGES_SUMMARY_ADDRESS_UNREACHABLE,
133    IDS_ERRORPAGES_DETAILS_ADDRESS_UNREACHABLE,
134    SUGGEST_RELOAD | SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
135   },
136   {net::ERR_NETWORK_ACCESS_DENIED,
137    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
138    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
139    IDS_ERRORPAGES_SUMMARY_NETWORK_ACCESS_DENIED,
140    IDS_ERRORPAGES_DETAILS_NETWORK_ACCESS_DENIED,
141    SUGGEST_FIREWALL_CONFIG,
142   },
143   {net::ERR_PROXY_CONNECTION_FAILED,
144    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
145    IDS_ERRORPAGES_HEADING_PROXY_CONNECTION_FAILED,
146    IDS_ERRORPAGES_SUMMARY_PROXY_CONNECTION_FAILED,
147    IDS_ERRORPAGES_DETAILS_PROXY_CONNECTION_FAILED,
148    SUGGEST_PROXY_CONFIG,
149   },
150   {net::ERR_INTERNET_DISCONNECTED,
151    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
152    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
153    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
154    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
155    SUGGEST_NONE,
156   },
157   {net::ERR_FILE_NOT_FOUND,
158    IDS_ERRORPAGES_TITLE_NOT_FOUND,
159    IDS_ERRORPAGES_HEADING_NOT_FOUND,
160    IDS_ERRORPAGES_SUMMARY_NOT_FOUND,
161    IDS_ERRORPAGES_DETAILS_FILE_NOT_FOUND,
162    SUGGEST_NONE,
163   },
164   {net::ERR_CACHE_MISS,
165    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
166    IDS_ERRORPAGES_HEADING_CACHE_MISS,
167    IDS_ERRORPAGES_SUMMARY_CACHE_MISS,
168    IDS_ERRORPAGES_DETAILS_CACHE_MISS,
169    SUGGEST_RELOAD,
170   },
171   {net::ERR_CACHE_READ_FAILURE,
172    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
173    IDS_ERRORPAGES_HEADING_CACHE_READ_FAILURE,
174    IDS_ERRORPAGES_SUMMARY_CACHE_READ_FAILURE,
175    IDS_ERRORPAGES_DETAILS_CACHE_READ_FAILURE,
176    SUGGEST_RELOAD,
177   },
178   {net::ERR_NETWORK_IO_SUSPENDED,
179    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
180    IDS_ERRORPAGES_HEADING_NETWORK_IO_SUSPENDED,
181    IDS_ERRORPAGES_SUMMARY_NETWORK_IO_SUSPENDED,
182    IDS_ERRORPAGES_DETAILS_NETWORK_IO_SUSPENDED,
183    SUGGEST_RELOAD,
184   },
185   {net::ERR_TOO_MANY_REDIRECTS,
186    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
187    IDS_ERRORPAGES_HEADING_TOO_MANY_REDIRECTS,
188    IDS_ERRORPAGES_SUMMARY_TOO_MANY_REDIRECTS,
189    IDS_ERRORPAGES_DETAILS_TOO_MANY_REDIRECTS,
190    SUGGEST_RELOAD | SUGGEST_LEARNMORE,
191   },
192   {net::ERR_EMPTY_RESPONSE,
193    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
194    IDS_ERRORPAGES_HEADING_EMPTY_RESPONSE,
195    IDS_ERRORPAGES_SUMMARY_EMPTY_RESPONSE,
196    IDS_ERRORPAGES_DETAILS_EMPTY_RESPONSE,
197    SUGGEST_RELOAD,
198   },
199   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
200    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
201    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
202    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
203    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
204    SUGGEST_NONE,
205   },
206   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
207    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
208    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
209    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
210    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
211    SUGGEST_NONE,
212   },
213   {net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION,
214    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
215    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
216    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
217    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_LOCATION,
218    SUGGEST_NONE,
219   },
220   {net::ERR_CONTENT_LENGTH_MISMATCH,
221    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
222    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
223    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
224    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
225    SUGGEST_RELOAD,
226   },
227   {net::ERR_INCOMPLETE_CHUNKED_ENCODING,
228    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
229    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
230    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
231    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
232    SUGGEST_RELOAD,
233   },
234   {net::ERR_SSL_PROTOCOL_ERROR,
235    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
236    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
237    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
238    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
239    SUGGEST_NONE,
240   },
241   {net::ERR_SSL_UNSAFE_NEGOTIATION,
242    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
243    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
244    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
245    IDS_ERRORPAGES_DETAILS_SSL_UNSAFE_NEGOTIATION,
246    SUGGEST_NONE,
247   },
248   {net::ERR_BAD_SSL_CLIENT_AUTH_CERT,
249    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
250    IDS_ERRORPAGES_HEADING_BAD_SSL_CLIENT_AUTH_CERT,
251    IDS_ERRORPAGES_SUMMARY_BAD_SSL_CLIENT_AUTH_CERT,
252    IDS_ERRORPAGES_DETAILS_BAD_SSL_CLIENT_AUTH_CERT,
253    SUGGEST_NONE,
254   },
255   {net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY,
256    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
257    IDS_ERRORPAGES_HEADING_WEAK_SERVER_EPHEMERAL_DH_KEY,
258    IDS_ERRORPAGES_SUMMARY_WEAK_SERVER_EPHEMERAL_DH_KEY,
259    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
260    SUGGEST_LEARNMORE,
261   },
262   {net::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN,
263    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
264    IDS_ERRORPAGES_HEADING_PINNING_FAILURE,
265    IDS_ERRORPAGES_SUMMARY_PINNING_FAILURE,
266    IDS_ERRORPAGES_DETAILS_PINNING_FAILURE,
267    SUGGEST_NONE,
268   },
269   {net::ERR_TEMPORARILY_THROTTLED,
270    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
271    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
272    IDS_ERRORPAGES_SUMMARY_TEMPORARILY_THROTTLED,
273    IDS_ERRORPAGES_DETAILS_TEMPORARILY_THROTTLED,
274    SUGGEST_NONE,
275   },
276   {net::ERR_BLOCKED_BY_CLIENT,
277    IDS_ERRORPAGES_TITLE_BLOCKED,
278    IDS_ERRORPAGES_HEADING_BLOCKED,
279    IDS_ERRORPAGES_SUMMARY_BLOCKED,
280    IDS_ERRORPAGES_DETAILS_BLOCKED,
281    SUGGEST_RELOAD | SUGGEST_DISABLE_EXTENSION,
282   },
283   {net::ERR_NETWORK_CHANGED,
284    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
285    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
286    IDS_ERRORPAGES_SUMMARY_NETWORK_CHANGED,
287    IDS_ERRORPAGES_DETAILS_NETWORK_CHANGED,
288    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION,
289   },
290   {net::ERR_BLOCKED_BY_ADMINISTRATOR,
291    IDS_ERRORPAGES_TITLE_BLOCKED,
292    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
293    IDS_ERRORPAGES_SUMMARY_BLOCKED_BY_ADMINISTRATOR,
294    IDS_ERRORPAGES_DETAILS_BLOCKED_BY_ADMINISTRATOR,
295    SUGGEST_VIEW_POLICIES | SUGGEST_CONTACT_ADMINISTRATOR,
296   },
297   {net::ERR_BLOCKED_ENROLLMENT_CHECK_PENDING,
298    IDS_ERRORPAGES_TITLE_BLOCKED,
299    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
300    IDS_ERRORPAGES_SUMMARY_BLOCKED_ENROLLMENT_CHECK_PENDING,
301    IDS_ERRORPAGES_DETAILS_BLOCKED_ENROLLMENT_CHECK_PENDING,
302    SUGGEST_CHECK_CONNECTION,
303   },
304 };
305 
306 // Special error page to be used in the case of navigating back to a page
307 // generated by a POST.  LocalizedError::HasStrings expects this net error code
308 // to also appear in the array above.
309 const LocalizedErrorMap repost_error = {
310   net::ERR_CACHE_MISS,
311   IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
312   IDS_HTTP_POST_WARNING_TITLE,
313   IDS_ERRORPAGES_HTTP_POST_WARNING,
314   IDS_ERRORPAGES_DETAILS_CACHE_MISS,
315   SUGGEST_RELOAD,
316 };
317 
318 const LocalizedErrorMap http_error_options[] = {
319   {403,
320    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
321    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
322    IDS_ERRORPAGES_SUMMARY_FORBIDDEN,
323    IDS_ERRORPAGES_DETAILS_FORBIDDEN,
324    SUGGEST_NONE,
325   },
326   {410,
327    IDS_ERRORPAGES_TITLE_NOT_FOUND,
328    IDS_ERRORPAGES_HEADING_NOT_FOUND,
329    IDS_ERRORPAGES_SUMMARY_GONE,
330    IDS_ERRORPAGES_DETAILS_GONE,
331    SUGGEST_NONE,
332   },
333 
334   {500,
335    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
336    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
337    IDS_ERRORPAGES_SUMMARY_INTERNAL_SERVER_ERROR,
338    IDS_ERRORPAGES_DETAILS_INTERNAL_SERVER_ERROR,
339    SUGGEST_RELOAD,
340   },
341   {501,
342    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
343    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
344    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
345    IDS_ERRORPAGES_DETAILS_NOT_IMPLEMENTED,
346    SUGGEST_NONE,
347   },
348   {502,
349    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
350    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
351    IDS_ERRORPAGES_SUMMARY_BAD_GATEWAY,
352    IDS_ERRORPAGES_DETAILS_BAD_GATEWAY,
353    SUGGEST_RELOAD,
354   },
355   {503,
356    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
357    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
358    IDS_ERRORPAGES_SUMMARY_SERVICE_UNAVAILABLE,
359    IDS_ERRORPAGES_DETAILS_SERVICE_UNAVAILABLE,
360    SUGGEST_RELOAD,
361   },
362   {504,
363    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
364    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
365    IDS_ERRORPAGES_SUMMARY_GATEWAY_TIMEOUT,
366    IDS_ERRORPAGES_DETAILS_GATEWAY_TIMEOUT,
367    SUGGEST_RELOAD,
368   },
369   {505,
370    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
371    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
372    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
373    IDS_ERRORPAGES_DETAILS_HTTP_VERSION_NOT_SUPPORTED,
374    SUGGEST_NONE,
375   },
376 };
377 
378 const LocalizedErrorMap dns_probe_error_options[] = {
379   {chrome_common_net::DNS_PROBE_POSSIBLE,
380    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
381    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
382    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
383    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
384    SUGGEST_RELOAD,
385   },
386 
387   // DNS_PROBE_NOT_RUN is not here; NetErrorHelper will restore the original
388   // error, which might be one of several DNS-related errors.
389 
390   {chrome_common_net::DNS_PROBE_STARTED,
391    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
392    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
393    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
394    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
395    // Include SUGGEST_RELOAD so the More button doesn't jump when we update.
396    SUGGEST_RELOAD,
397   },
398 
399   // DNS_PROBE_FINISHED_UNKNOWN is not here; NetErrorHelper will restore the
400   // original error, which might be one of several DNS-related errors.
401 
402   {chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET,
403    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
404    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
405    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
406    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
407    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG,
408   },
409   {chrome_common_net::DNS_PROBE_FINISHED_BAD_CONFIG,
410    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
411    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
412    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
413    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
414    SUGGEST_RELOAD | SUGGEST_DNS_CONFIG | SUGGEST_FIREWALL_CONFIG,
415   },
416   {chrome_common_net::DNS_PROBE_FINISHED_NXDOMAIN,
417    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
418    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
419    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
420    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
421    SUGGEST_RELOAD,
422   },
423 };
424 
FindErrorMapInArray(const LocalizedErrorMap * maps,size_t num_maps,int error_code)425 const LocalizedErrorMap* FindErrorMapInArray(const LocalizedErrorMap* maps,
426                                                    size_t num_maps,
427                                                    int error_code) {
428   for (size_t i = 0; i < num_maps; ++i) {
429     if (maps[i].error_code == error_code)
430       return &maps[i];
431   }
432   return NULL;
433 }
434 
LookupErrorMap(const std::string & error_domain,int error_code,bool is_post)435 const LocalizedErrorMap* LookupErrorMap(const std::string& error_domain,
436                                         int error_code, bool is_post) {
437   if (error_domain == net::kErrorDomain) {
438     // Display a different page in the special case of navigating through the
439     // history to an uncached page created by a POST.
440     if (is_post && error_code == net::ERR_CACHE_MISS)
441       return &repost_error;
442     return FindErrorMapInArray(net_error_options,
443                                arraysize(net_error_options),
444                                error_code);
445   } else if (error_domain == LocalizedError::kHttpErrorDomain) {
446     return FindErrorMapInArray(http_error_options,
447                                arraysize(http_error_options),
448                                error_code);
449   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
450     const LocalizedErrorMap* map =
451         FindErrorMapInArray(dns_probe_error_options,
452                             arraysize(dns_probe_error_options),
453                             error_code);
454     DCHECK(map);
455     return map;
456   } else {
457     NOTREACHED();
458     return NULL;
459   }
460 }
461 
LocaleIsRTL()462 bool LocaleIsRTL() {
463   return base::i18n::IsRTL();
464 }
465 
466 // Returns a dictionary containing the strings for the settings menu under the
467 // wrench, and the advanced settings button.
GetStandardMenuItemsText()468 base::DictionaryValue* GetStandardMenuItemsText() {
469   base::DictionaryValue* standard_menu_items_text = new base::DictionaryValue();
470   standard_menu_items_text->SetString("settingsTitle",
471       l10n_util::GetStringUTF16(IDS_SETTINGS_TITLE));
472   standard_menu_items_text->SetString("advancedTitle",
473       l10n_util::GetStringUTF16(IDS_SETTINGS_SHOW_ADVANCED_SETTINGS));
474   return standard_menu_items_text;
475 }
476 
477 // Gets the icon class for a given |error_domain| and |error_code|.
GetIconClassForError(const std::string & error_domain,int error_code)478 const char* GetIconClassForError(const std::string& error_domain,
479                                  int error_code) {
480   if ((error_code == net::ERR_INTERNET_DISCONNECTED &&
481        error_domain == net::kErrorDomain) ||
482       (error_code == chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET &&
483        error_domain == chrome_common_net::kDnsProbeErrorDomain))
484     return "icon-offline";
485 
486   return "icon-generic";
487 }
488 
489 }  // namespace
490 
491 const char LocalizedError::kHttpErrorDomain[] = "http";
492 
ErrorPageParams()493 LocalizedError::ErrorPageParams::ErrorPageParams()
494     : suggest_reload(false),
495       reload_tracking_id(-1),
496       search_tracking_id(-1) {
497 }
498 
~ErrorPageParams()499 LocalizedError::ErrorPageParams::~ErrorPageParams() {
500 }
501 
GetStrings(int error_code,const std::string & error_domain,const GURL & failed_url,bool is_post,bool show_stale_load_button,const std::string & locale,const std::string & accept_languages,scoped_ptr<ErrorPageParams> params,base::DictionaryValue * error_strings)502 void LocalizedError::GetStrings(int error_code,
503                                 const std::string& error_domain,
504                                 const GURL& failed_url,
505                                 bool is_post,
506                                 bool show_stale_load_button,
507                                 const std::string& locale,
508                                 const std::string& accept_languages,
509                                 scoped_ptr<ErrorPageParams> params,
510                                 base::DictionaryValue* error_strings) {
511   bool rtl = LocaleIsRTL();
512   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
513 
514   // Grab the strings and settings that depend on the error type.  Init
515   // options with default values.
516   LocalizedErrorMap options = {
517     0,
518     IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
519     IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
520     IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
521     kErrorPagesNoDetails,
522     SUGGEST_NONE,
523   };
524 
525   const LocalizedErrorMap* error_map = LookupErrorMap(error_domain, error_code,
526                                                       is_post);
527   if (error_map)
528     options = *error_map;
529 
530   // If we got "access denied" but the url was a file URL, then we say it was a
531   // file instead of just using the "not available" default message. Just adding
532   // ERR_ACCESS_DENIED to the map isn't sufficient, since that message may be
533   // generated by some OSs when the operation doesn't involve a file URL.
534   if (error_domain == net::kErrorDomain &&
535       error_code == net::ERR_ACCESS_DENIED &&
536       failed_url.scheme() == "file") {
537     options.title_resource_id = IDS_ERRORPAGES_TITLE_ACCESS_DENIED;
538     options.heading_resource_id = IDS_ERRORPAGES_HEADING_FILE_ACCESS_DENIED;
539     options.summary_resource_id = IDS_ERRORPAGES_SUMMARY_FILE_ACCESS_DENIED;
540     options.details_resource_id = IDS_ERRORPAGES_DETAILS_FILE_ACCESS_DENIED;
541     options.suggestions = SUGGEST_NONE;
542   }
543 
544   base::string16 failed_url_string(net::FormatUrl(
545       failed_url, accept_languages, net::kFormatUrlOmitNothing,
546       net::UnescapeRule::NORMAL, NULL, NULL, NULL));
547   // URLs are always LTR.
548   if (rtl)
549     base::i18n::WrapStringWithLTRFormatting(&failed_url_string);
550   error_strings->SetString("title",
551       l10n_util::GetStringFUTF16(options.title_resource_id, failed_url_string));
552   error_strings->SetString("heading",
553       l10n_util::GetStringUTF16(options.heading_resource_id));
554 
555   std::string icon_class = GetIconClassForError(error_domain, error_code);
556   error_strings->SetString("iconClass", icon_class);
557 
558   base::DictionaryValue* summary = new base::DictionaryValue;
559   summary->SetString("msg",
560       l10n_util::GetStringUTF16(options.summary_resource_id));
561   summary->SetString("failedUrl", failed_url_string);
562   summary->SetString("hostName", net::IDNToUnicode(failed_url.host(),
563                                                    accept_languages));
564   summary->SetString("productName",
565                      l10n_util::GetStringUTF16(IDS_PRODUCT_NAME));
566 
567   error_strings->SetString(
568       "more", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_MORE));
569   error_strings->SetString(
570       "less", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LESS));
571   error_strings->Set("summary", summary);
572 
573   if (options.details_resource_id != kErrorPagesNoDetails) {
574     error_strings->SetString(
575         "errorDetails", l10n_util::GetStringUTF16(options.details_resource_id));
576   }
577 
578   base::string16 error_string;
579   if (error_domain == net::kErrorDomain) {
580     // Non-internationalized error string, for debugging Chrome itself.
581     std::string ascii_error_string = net::ErrorToString(error_code);
582     // Remove the leading "net::" from the returned string.
583     DCHECK(StartsWithASCII(ascii_error_string, "net::", true));
584     ascii_error_string.erase(0, 5);
585     error_string = base::ASCIIToUTF16(ascii_error_string);
586   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
587     std::string ascii_error_string =
588         chrome_common_net::DnsProbeStatusToString(error_code);
589     error_string = base::ASCIIToUTF16(ascii_error_string);
590   } else {
591     DCHECK_EQ(LocalizedError::kHttpErrorDomain, error_domain);
592     error_string = base::IntToString16(error_code);
593   }
594   error_strings->SetString("errorCode",
595       l10n_util::GetStringFUTF16(IDS_ERRORPAGES_ERROR_CODE, error_string));
596 
597   // Platform specific information for diagnosing network issues on OSX and
598   // Windows.
599 #if defined(OS_MACOSX) || defined(OS_WIN)
600   if (error_domain == net::kErrorDomain &&
601       error_code == net::ERR_INTERNET_DISCONNECTED) {
602     int platform_string_id =
603         IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM;
604 #if defined(OS_WIN)
605     // Different versions of Windows have different instructions.
606     base::win::Version windows_version = base::win::GetVersion();
607     if (windows_version < base::win::VERSION_VISTA) {
608       // XP, XP64, and Server 2003.
609       platform_string_id =
610           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_XP;
611     } else if (windows_version == base::win::VERSION_VISTA) {
612       // Vista
613       platform_string_id =
614           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_VISTA;
615     }
616 #endif  // defined(OS_WIN)
617     // Lead with the general error description, and suffix with the platform
618     // dependent portion of the summary section.
619     summary->SetString("msg",
620         l10n_util::GetStringFUTF16(
621             IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_INSTRUCTIONS_TEMPLATE,
622             l10n_util::GetStringUTF16(options.summary_resource_id),
623             l10n_util::GetStringUTF16(platform_string_id)));
624   }
625 #endif  // defined(OS_MACOSX) || defined(OS_WIN)
626 
627   // If no parameters were provided, use the defaults.
628   if (!params) {
629     params.reset(new ErrorPageParams());
630     params->suggest_reload = !!(options.suggestions & SUGGEST_RELOAD);
631   }
632 
633   base::ListValue* suggestions = NULL;
634   bool use_default_suggestions = true;
635   if (!params->override_suggestions) {
636     suggestions = new base::ListValue();
637   } else {
638     suggestions = params->override_suggestions.release();
639     use_default_suggestions = false;
640   }
641 
642   error_strings->Set("suggestions", suggestions);
643 
644   if (params->search_url.is_valid()) {
645     error_strings->SetString("searchHeader",
646         l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_GOOGLE_SEARCH));
647     error_strings->SetString("searchUrl", params->search_url.spec());
648     error_strings->SetString("searchTerms", params->search_terms);
649     error_strings->SetInteger("searchTrackingId", params->search_tracking_id);
650   }
651 
652   // Add the reload suggestion, if needed.
653   if (params->suggest_reload) {
654     if (!is_post) {
655       base::DictionaryValue* reload_button = new base::DictionaryValue;
656       reload_button->SetString(
657           "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_RELOAD));
658       reload_button->SetString("reloadUrl", failed_url.spec());
659       error_strings->Set("reloadButton", reload_button);
660       reload_button->SetInteger("reloadTrackingId", params->reload_tracking_id);
661     } else {
662       // If the page was created by a post, it can't be reloaded in the same
663       // way, so just add a suggestion instead.
664       // TODO(mmenke):  Make the reload button bring up the repost confirmation
665       //                dialog for pages resulting from posts.
666       base::DictionaryValue* suggest_reload_repost = new base::DictionaryValue;
667       suggest_reload_repost->SetString("header",
668           l10n_util::GetStringUTF16(
669               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_HEADER));
670       suggest_reload_repost->SetString("body",
671           l10n_util::GetStringUTF16(
672               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_BODY));
673       // Add at the front, so it appears before other suggestions, in the case
674       // suggestions are being overridden by |params|.
675       suggestions->Insert(0, suggest_reload_repost);
676     }
677   }
678 
679   // If not using the default suggestions, nothing else to do.
680   if (!use_default_suggestions)
681     return;
682 
683   if (show_stale_load_button) {
684     base::DictionaryValue* stale_load_button = new base::DictionaryValue;
685     stale_load_button->SetString(
686         "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE));
687     stale_load_button->SetString(
688         "title",
689         l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE_HELP));
690     error_strings->Set("staleLoadButton", stale_load_button);
691   }
692 
693 #if defined(OS_CHROMEOS)
694   error_strings->SetString(
695       "diagnose", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_DIAGNOSE));
696 #endif  // defined(OS_CHROMEOS)
697 
698   if (options.suggestions & SUGGEST_CHECK_CONNECTION) {
699     base::DictionaryValue* suggest_check_connection = new base::DictionaryValue;
700     suggest_check_connection->SetString("header",
701         l10n_util::GetStringUTF16(
702             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_HEADER));
703     suggest_check_connection->SetString("body",
704         l10n_util::GetStringUTF16(
705             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_BODY));
706     suggestions->Append(suggest_check_connection);
707   }
708 
709   if (options.suggestions & SUGGEST_DNS_CONFIG) {
710     base::DictionaryValue* suggest_dns_config = new base::DictionaryValue;
711     suggest_dns_config->SetString("header",
712         l10n_util::GetStringUTF16(
713             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_HEADER));
714     suggest_dns_config->SetString("body",
715         l10n_util::GetStringUTF16(
716             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_BODY));
717     suggestions->Append(suggest_dns_config);
718 
719     base::DictionaryValue* suggest_network_prediction =
720         GetStandardMenuItemsText();
721     suggest_network_prediction->SetString("header",
722         l10n_util::GetStringUTF16(
723             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_HEADER));
724     suggest_network_prediction->SetString("body",
725         l10n_util::GetStringUTF16(
726             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_BODY));
727     suggest_network_prediction->SetString(
728         "noNetworkPredictionTitle",
729         l10n_util::GetStringUTF16(
730             IDS_NETWORK_PREDICTION_ENABLED_DESCRIPTION));
731     suggestions->Append(suggest_network_prediction);
732   }
733 
734   if (options.suggestions & SUGGEST_FIREWALL_CONFIG) {
735     base::DictionaryValue* suggest_firewall_config = new base::DictionaryValue;
736     suggest_firewall_config->SetString("header",
737         l10n_util::GetStringUTF16(
738             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_HEADER));
739     suggest_firewall_config->SetString("body",
740         l10n_util::GetStringUTF16(
741             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_BODY));
742     suggestions->Append(suggest_firewall_config);
743   }
744 
745   if (options.suggestions & SUGGEST_PROXY_CONFIG) {
746     base::DictionaryValue* suggest_proxy_config = GetStandardMenuItemsText();
747     suggest_proxy_config->SetString("header",
748         l10n_util::GetStringUTF16(
749             IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_HEADER));
750     suggest_proxy_config->SetString("body",
751         l10n_util::GetStringFUTF16(IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_BODY,
752             l10n_util::GetStringUTF16(
753                 IDS_ERRORPAGES_SUGGESTION_PROXY_DISABLE_PLATFORM)));
754     suggest_proxy_config->SetString("proxyTitle",
755         l10n_util::GetStringUTF16(IDS_OPTIONS_PROXIES_CONFIGURE_BUTTON));
756 
757     suggestions->Append(suggest_proxy_config);
758   }
759 
760   if (options.suggestions & SUGGEST_DISABLE_EXTENSION) {
761     base::DictionaryValue* suggest_disable_extension =
762         new base::DictionaryValue;
763     // There's only a header for this suggestion.
764     suggest_disable_extension->SetString("header",
765         l10n_util::GetStringUTF16(
766             IDS_ERRORPAGES_SUGGESTION_DISABLE_EXTENSION_HEADER));
767     suggestions->Append(suggest_disable_extension);
768   }
769 
770   if (options.suggestions & SUGGEST_VIEW_POLICIES) {
771     base::DictionaryValue* suggest_view_policies = new base::DictionaryValue;
772     suggest_view_policies->SetString(
773         "header",
774         l10n_util::GetStringUTF16(
775             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_HEADER));
776     suggest_view_policies->SetString(
777         "body",
778         l10n_util::GetStringUTF16(
779             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_BODY));
780     suggestions->Append(suggest_view_policies);
781   }
782 
783   if (options.suggestions & SUGGEST_CONTACT_ADMINISTRATOR) {
784     base::DictionaryValue* suggest_contant_administrator =
785         new base::DictionaryValue;
786     suggest_contant_administrator->SetString(
787         "body",
788         l10n_util::GetStringUTF16(
789             IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMINISTRATOR_BODY));
790     suggestions->Append(suggest_contant_administrator);
791   }
792 
793   if (options.suggestions & SUGGEST_LEARNMORE) {
794     GURL learn_more_url;
795     switch (options.error_code) {
796       case net::ERR_TOO_MANY_REDIRECTS:
797         learn_more_url = GURL(kRedirectLoopLearnMoreUrl);
798         break;
799       case net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY:
800         learn_more_url = GURL(kWeakDHKeyLearnMoreUrl);
801         break;
802       default:
803         break;
804     }
805 
806     if (learn_more_url.is_valid()) {
807       // Add the language parameter to the URL.
808       std::string query = learn_more_url.query() + "&hl=" + locale;
809       GURL::Replacements repl;
810       repl.SetQueryStr(query);
811       learn_more_url = learn_more_url.ReplaceComponents(repl);
812 
813       base::DictionaryValue* suggest_learn_more = new base::DictionaryValue;
814       // There's only a body for this suggestion.
815       suggest_learn_more->SetString("body",
816           l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
817       suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
818       suggestions->Append(suggest_learn_more);
819     }
820   }
821 }
822 
GetErrorDetails(const blink::WebURLError & error,bool is_post)823 base::string16 LocalizedError::GetErrorDetails(const blink::WebURLError& error,
824                                                bool is_post) {
825   const LocalizedErrorMap* error_map =
826       LookupErrorMap(error.domain.utf8(), error.reason, is_post);
827   if (error_map)
828     return l10n_util::GetStringUTF16(error_map->details_resource_id);
829   else
830     return l10n_util::GetStringUTF16(IDS_ERRORPAGES_DETAILS_UNKNOWN);
831 }
832 
HasStrings(const std::string & error_domain,int error_code)833 bool LocalizedError::HasStrings(const std::string& error_domain,
834                                 int error_code) {
835   // Whether or not the there are strings for an error does not depend on
836   // whether or not the page was be generated by a POST, so just claim it was
837   // not.
838   return LookupErrorMap(error_domain, error_code, /*is_post=*/false) != NULL;
839 }
840 
GetAppErrorStrings(const GURL & display_url,const extensions::Extension * app,base::DictionaryValue * error_strings)841 void LocalizedError::GetAppErrorStrings(
842     const GURL& display_url,
843     const extensions::Extension* app,
844     base::DictionaryValue* error_strings) {
845   DCHECK(app);
846 
847   bool rtl = LocaleIsRTL();
848   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
849 
850   base::string16 failed_url(base::ASCIIToUTF16(display_url.spec()));
851   // URLs are always LTR.
852   if (rtl)
853     base::i18n::WrapStringWithLTRFormatting(&failed_url);
854   error_strings->SetString(
855      "url", l10n_util::GetStringFUTF16(IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
856                                        failed_url.c_str()));
857 
858   error_strings->SetString("title", app->name());
859   error_strings->SetString(
860       "icon",
861       extensions::IconsInfo::GetIconURL(
862           app,
863           extension_misc::EXTENSION_ICON_GIGANTOR,
864           ExtensionIconSet::MATCH_SMALLER).spec());
865   error_strings->SetString("name", app->name());
866   error_strings->SetString(
867       "msg",
868       l10n_util::GetStringUTF16(IDS_ERRORPAGES_APP_WARNING));
869 
870 #if defined(OS_CHROMEOS)
871   GURL learn_more_url(kAppWarningLearnMoreUrl);
872   base::DictionaryValue* suggest_learn_more = new base::DictionaryValue();
873   suggest_learn_more->SetString("msg",
874                                 l10n_util::GetStringUTF16(
875                                     IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
876   suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
877   error_strings->Set("suggestionsLearnMore", suggest_learn_more);
878 #endif  // defined(OS_CHROMEOS)
879 }
880