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1 // Copyright (c) 2012 The Chromium Authors. All rights reserved.
2 // Use of this source code is governed by a BSD-style license that can be
3 // found in the LICENSE file.
4 
5 #include "chrome/common/localized_error.h"
6 
7 #include "base/i18n/rtl.h"
8 #include "base/logging.h"
9 #include "base/strings/string16.h"
10 #include "base/strings/string_number_conversions.h"
11 #include "base/strings/string_util.h"
12 #include "base/strings/utf_string_conversions.h"
13 #include "base/values.h"
14 #include "chrome/common/net/net_error_info.h"
15 #include "chrome/grit/chromium_strings.h"
16 #include "chrome/grit/generated_resources.h"
17 #include "extensions/common/constants.h"
18 #include "extensions/common/extension_icon_set.h"
19 #include "extensions/common/manifest_handlers/icons_handler.h"
20 #include "net/base/escape.h"
21 #include "net/base/net_errors.h"
22 #include "net/base/net_util.h"
23 #include "third_party/WebKit/public/platform/WebURLError.h"
24 #include "ui/base/l10n/l10n_util.h"
25 #include "ui/base/webui/web_ui_util.h"
26 
27 #if defined(OS_WIN)
28 #include "base/win/windows_version.h"
29 #endif
30 
31 using blink::WebURLError;
32 
33 // Some error pages have no details.
34 const unsigned int kErrorPagesNoDetails = 0;
35 
36 namespace {
37 
38 static const char kRedirectLoopLearnMoreUrl[] =
39     "https://www.google.com/support/chrome/bin/answer.py?answer=95626";
40 static const char kWeakDHKeyLearnMoreUrl[] =
41     "http://sites.google.com/a/chromium.org/dev/"
42     "err_ssl_weak_server_ephemeral_dh_key";
43 #if defined(OS_CHROMEOS)
44 static const char kAppWarningLearnMoreUrl[] =
45     "chrome-extension://honijodknafkokifofgiaalefdiedpko/main.html"
46     "?answer=1721911";
47 #endif  // defined(OS_CHROMEOS)
48 
49 enum NAV_SUGGESTIONS {
50   SUGGEST_NONE                  = 0,
51   SUGGEST_RELOAD                = 1 << 0,
52   SUGGEST_CHECK_CONNECTION      = 1 << 1,
53   SUGGEST_DNS_CONFIG            = 1 << 2,
54   SUGGEST_FIREWALL_CONFIG       = 1 << 3,
55   SUGGEST_PROXY_CONFIG          = 1 << 4,
56   SUGGEST_DISABLE_EXTENSION     = 1 << 5,
57   SUGGEST_LEARNMORE             = 1 << 6,
58   SUGGEST_VIEW_POLICIES         = 1 << 7,
59   SUGGEST_CONTACT_ADMINISTRATOR = 1 << 8,
60 };
61 
62 struct LocalizedErrorMap {
63   int error_code;
64   unsigned int title_resource_id;
65   unsigned int heading_resource_id;
66   // Detailed summary used when the error is in the main frame.
67   unsigned int summary_resource_id;
68   // Short one sentence description shown on mouse over when the error is in
69   // a frame.
70   unsigned int details_resource_id;
71   int suggestions;  // Bitmap of SUGGEST_* values.
72 };
73 
74 const LocalizedErrorMap net_error_options[] = {
75   {net::ERR_TIMED_OUT,
76    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
77    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
78    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
79    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
80    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
81        SUGGEST_PROXY_CONFIG,
82   },
83   {net::ERR_CONNECTION_TIMED_OUT,
84    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
85    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
86    IDS_ERRORPAGES_SUMMARY_TIMED_OUT,
87    IDS_ERRORPAGES_DETAILS_TIMED_OUT,
88    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
89        SUGGEST_PROXY_CONFIG,
90   },
91   {net::ERR_CONNECTION_CLOSED,
92    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
93    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
94    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
95    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
96    SUGGEST_RELOAD,
97   },
98   {net::ERR_CONNECTION_RESET,
99    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
100    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
101    IDS_ERRORPAGES_SUMMARY_CONNECTION_RESET,
102    IDS_ERRORPAGES_DETAILS_CONNECTION_RESET,
103    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
104        SUGGEST_PROXY_CONFIG,
105   },
106   {net::ERR_CONNECTION_REFUSED,
107    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
108    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
109    IDS_ERRORPAGES_SUMMARY_CONNECTION_REFUSED,
110    IDS_ERRORPAGES_DETAILS_CONNECTION_REFUSED,
111    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG |
112        SUGGEST_PROXY_CONFIG,
113   },
114   {net::ERR_CONNECTION_FAILED,
115    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
116    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
117    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
118    IDS_ERRORPAGES_DETAILS_CONNECTION_FAILED,
119    SUGGEST_RELOAD,
120   },
121   {net::ERR_NAME_NOT_RESOLVED,
122    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
123    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
124    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
125    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
126    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_DNS_CONFIG |
127        SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
128   },
129   {net::ERR_ADDRESS_UNREACHABLE,
130    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
131    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
132    IDS_ERRORPAGES_SUMMARY_ADDRESS_UNREACHABLE,
133    IDS_ERRORPAGES_DETAILS_ADDRESS_UNREACHABLE,
134    SUGGEST_RELOAD | SUGGEST_FIREWALL_CONFIG | SUGGEST_PROXY_CONFIG,
135   },
136   {net::ERR_NETWORK_ACCESS_DENIED,
137    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
138    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
139    IDS_ERRORPAGES_SUMMARY_NETWORK_ACCESS_DENIED,
140    IDS_ERRORPAGES_DETAILS_NETWORK_ACCESS_DENIED,
141    SUGGEST_FIREWALL_CONFIG,
142   },
143   {net::ERR_PROXY_CONNECTION_FAILED,
144    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
145    IDS_ERRORPAGES_HEADING_PROXY_CONNECTION_FAILED,
146    IDS_ERRORPAGES_SUMMARY_PROXY_CONNECTION_FAILED,
147    IDS_ERRORPAGES_DETAILS_PROXY_CONNECTION_FAILED,
148    SUGGEST_PROXY_CONFIG,
149   },
150   {net::ERR_INTERNET_DISCONNECTED,
151    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
152    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
153    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
154    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
155    SUGGEST_NONE,
156   },
157   {net::ERR_FILE_NOT_FOUND,
158    IDS_ERRORPAGES_TITLE_NOT_FOUND,
159    IDS_ERRORPAGES_HEADING_NOT_FOUND,
160    IDS_ERRORPAGES_SUMMARY_NOT_FOUND,
161    IDS_ERRORPAGES_DETAILS_FILE_NOT_FOUND,
162    SUGGEST_NONE,
163   },
164   {net::ERR_CACHE_MISS,
165    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
166    IDS_ERRORPAGES_HEADING_CACHE_MISS,
167    IDS_ERRORPAGES_SUMMARY_CACHE_MISS,
168    IDS_ERRORPAGES_DETAILS_CACHE_MISS,
169    SUGGEST_RELOAD,
170   },
171   {net::ERR_CACHE_READ_FAILURE,
172    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
173    IDS_ERRORPAGES_HEADING_CACHE_READ_FAILURE,
174    IDS_ERRORPAGES_SUMMARY_CACHE_READ_FAILURE,
175    IDS_ERRORPAGES_DETAILS_CACHE_READ_FAILURE,
176    SUGGEST_RELOAD,
177   },
178   {net::ERR_NETWORK_IO_SUSPENDED,
179    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
180    IDS_ERRORPAGES_HEADING_NETWORK_IO_SUSPENDED,
181    IDS_ERRORPAGES_SUMMARY_NETWORK_IO_SUSPENDED,
182    IDS_ERRORPAGES_DETAILS_NETWORK_IO_SUSPENDED,
183    SUGGEST_RELOAD,
184   },
185   {net::ERR_TOO_MANY_REDIRECTS,
186    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
187    IDS_ERRORPAGES_HEADING_TOO_MANY_REDIRECTS,
188    IDS_ERRORPAGES_SUMMARY_TOO_MANY_REDIRECTS,
189    IDS_ERRORPAGES_DETAILS_TOO_MANY_REDIRECTS,
190    SUGGEST_RELOAD | SUGGEST_LEARNMORE,
191   },
192   {net::ERR_EMPTY_RESPONSE,
193    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
194    IDS_ERRORPAGES_HEADING_EMPTY_RESPONSE,
195    IDS_ERRORPAGES_SUMMARY_EMPTY_RESPONSE,
196    IDS_ERRORPAGES_DETAILS_EMPTY_RESPONSE,
197    SUGGEST_RELOAD,
198   },
199   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
200    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
201    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
202    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
203    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_LENGTH,
204    SUGGEST_NONE,
205   },
206   {net::ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
207    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
208    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
209    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
210    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION,
211    SUGGEST_NONE,
212   },
213   {net::ERR_RESPONSE_HEADERS_MULTIPLE_LOCATION,
214    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
215    IDS_ERRORPAGES_HEADING_DUPLICATE_HEADERS,
216    IDS_ERRORPAGES_SUMMARY_DUPLICATE_HEADERS,
217    IDS_ERRORPAGES_DETAILS_RESPONSE_HEADERS_MULTIPLE_LOCATION,
218    SUGGEST_NONE,
219   },
220   {net::ERR_CONTENT_LENGTH_MISMATCH,
221    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
222    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
223    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
224    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
225    SUGGEST_RELOAD,
226   },
227   {net::ERR_INCOMPLETE_CHUNKED_ENCODING,
228    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
229    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
230    IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
231    IDS_ERRORPAGES_DETAILS_CONNECTION_CLOSED,
232    SUGGEST_RELOAD,
233   },
234   {net::ERR_SSL_PROTOCOL_ERROR,
235    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
236    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
237    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
238    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
239    SUGGEST_NONE,
240   },
241   {net::ERR_SSL_UNSAFE_NEGOTIATION,
242    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
243    IDS_ERRORPAGES_HEADING_SSL_PROTOCOL_ERROR,
244    IDS_ERRORPAGES_SUMMARY_SSL_PROTOCOL_ERROR,
245    IDS_ERRORPAGES_DETAILS_SSL_UNSAFE_NEGOTIATION,
246    SUGGEST_NONE,
247   },
248   {net::ERR_BAD_SSL_CLIENT_AUTH_CERT,
249    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
250    IDS_ERRORPAGES_HEADING_BAD_SSL_CLIENT_AUTH_CERT,
251    IDS_ERRORPAGES_SUMMARY_BAD_SSL_CLIENT_AUTH_CERT,
252    IDS_ERRORPAGES_DETAILS_BAD_SSL_CLIENT_AUTH_CERT,
253    SUGGEST_NONE,
254   },
255   {net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY,
256    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
257    IDS_ERRORPAGES_HEADING_WEAK_SERVER_EPHEMERAL_DH_KEY,
258    IDS_ERRORPAGES_SUMMARY_WEAK_SERVER_EPHEMERAL_DH_KEY,
259    IDS_ERRORPAGES_DETAILS_SSL_PROTOCOL_ERROR,
260    SUGGEST_LEARNMORE,
261   },
262   {net::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN,
263    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
264    IDS_ERRORPAGES_HEADING_PINNING_FAILURE,
265    IDS_ERRORPAGES_SUMMARY_PINNING_FAILURE,
266    IDS_ERRORPAGES_DETAILS_PINNING_FAILURE,
267    SUGGEST_NONE,
268   },
269   {net::ERR_TEMPORARILY_THROTTLED,
270    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
271    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
272    IDS_ERRORPAGES_SUMMARY_TEMPORARILY_THROTTLED,
273    IDS_ERRORPAGES_DETAILS_TEMPORARILY_THROTTLED,
274    SUGGEST_NONE,
275   },
276   {net::ERR_BLOCKED_BY_CLIENT,
277    IDS_ERRORPAGES_TITLE_BLOCKED,
278    IDS_ERRORPAGES_HEADING_BLOCKED,
279    IDS_ERRORPAGES_SUMMARY_BLOCKED,
280    IDS_ERRORPAGES_DETAILS_BLOCKED,
281    SUGGEST_RELOAD | SUGGEST_DISABLE_EXTENSION,
282   },
283   {net::ERR_NETWORK_CHANGED,
284    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
285    IDS_ERRORPAGES_HEADING_NETWORK_ACCESS_DENIED,
286    IDS_ERRORPAGES_SUMMARY_NETWORK_CHANGED,
287    IDS_ERRORPAGES_DETAILS_NETWORK_CHANGED,
288    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION,
289   },
290   {net::ERR_BLOCKED_BY_ADMINISTRATOR,
291    IDS_ERRORPAGES_TITLE_BLOCKED,
292    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
293    IDS_ERRORPAGES_SUMMARY_BLOCKED_BY_ADMINISTRATOR,
294    IDS_ERRORPAGES_DETAILS_BLOCKED_BY_ADMINISTRATOR,
295    SUGGEST_VIEW_POLICIES | SUGGEST_CONTACT_ADMINISTRATOR,
296   },
297   {net::ERR_BLOCKED_ENROLLMENT_CHECK_PENDING,
298    IDS_ERRORPAGES_TITLE_BLOCKED,
299    IDS_ERRORPAGES_HEADING_BLOCKED_BY_ADMINISTRATOR,
300    IDS_ERRORPAGES_SUMMARY_BLOCKED_ENROLLMENT_CHECK_PENDING,
301    IDS_ERRORPAGES_DETAILS_BLOCKED_ENROLLMENT_CHECK_PENDING,
302    SUGGEST_CHECK_CONNECTION,
303   },
304 };
305 
306 // Special error page to be used in the case of navigating back to a page
307 // generated by a POST.  LocalizedError::HasStrings expects this net error code
308 // to also appear in the array above.
309 const LocalizedErrorMap repost_error = {
310   net::ERR_CACHE_MISS,
311   IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
312   IDS_HTTP_POST_WARNING_TITLE,
313   IDS_ERRORPAGES_HTTP_POST_WARNING,
314   IDS_ERRORPAGES_DETAILS_CACHE_MISS,
315   SUGGEST_RELOAD,
316 };
317 
318 const LocalizedErrorMap http_error_options[] = {
319   {403,
320    IDS_ERRORPAGES_TITLE_ACCESS_DENIED,
321    IDS_ERRORPAGES_HEADING_ACCESS_DENIED,
322    IDS_ERRORPAGES_SUMMARY_FORBIDDEN,
323    IDS_ERRORPAGES_DETAILS_FORBIDDEN,
324    SUGGEST_NONE,
325   },
326   {410,
327    IDS_ERRORPAGES_TITLE_NOT_FOUND,
328    IDS_ERRORPAGES_HEADING_NOT_FOUND,
329    IDS_ERRORPAGES_SUMMARY_GONE,
330    IDS_ERRORPAGES_DETAILS_GONE,
331    SUGGEST_NONE,
332   },
333 
334   {500,
335    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
336    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
337    IDS_ERRORPAGES_SUMMARY_INTERNAL_SERVER_ERROR,
338    IDS_ERRORPAGES_DETAILS_INTERNAL_SERVER_ERROR,
339    SUGGEST_RELOAD,
340   },
341   {501,
342    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
343    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
344    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
345    IDS_ERRORPAGES_DETAILS_NOT_IMPLEMENTED,
346    SUGGEST_NONE,
347   },
348   {502,
349    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
350    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
351    IDS_ERRORPAGES_SUMMARY_BAD_GATEWAY,
352    IDS_ERRORPAGES_DETAILS_BAD_GATEWAY,
353    SUGGEST_RELOAD,
354   },
355   {503,
356    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
357    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
358    IDS_ERRORPAGES_SUMMARY_SERVICE_UNAVAILABLE,
359    IDS_ERRORPAGES_DETAILS_SERVICE_UNAVAILABLE,
360    SUGGEST_RELOAD,
361   },
362   {504,
363    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
364    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
365    IDS_ERRORPAGES_SUMMARY_GATEWAY_TIMEOUT,
366    IDS_ERRORPAGES_DETAILS_GATEWAY_TIMEOUT,
367    SUGGEST_RELOAD,
368   },
369   {505,
370    IDS_ERRORPAGES_TITLE_LOAD_FAILED,
371    IDS_ERRORPAGES_HEADING_HTTP_SERVER_ERROR,
372    IDS_ERRORPAGES_SUMMARY_WEBSITE_CANNOT_HANDLE,
373    IDS_ERRORPAGES_DETAILS_HTTP_VERSION_NOT_SUPPORTED,
374    SUGGEST_NONE,
375   },
376 };
377 
378 const LocalizedErrorMap dns_probe_error_options[] = {
379   {chrome_common_net::DNS_PROBE_POSSIBLE,
380    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
381    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
382    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
383    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
384    SUGGEST_RELOAD,
385   },
386 
387   // DNS_PROBE_NOT_RUN is not here; NetErrorHelper will restore the original
388   // error, which might be one of several DNS-related errors.
389 
390   {chrome_common_net::DNS_PROBE_STARTED,
391    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
392    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
393    IDS_ERRORPAGES_SUMMARY_DNS_PROBE_RUNNING,
394    IDS_ERRORPAGES_DETAILS_DNS_PROBE_RUNNING,
395    // Include SUGGEST_RELOAD so the More button doesn't jump when we update.
396    SUGGEST_RELOAD,
397   },
398 
399   // DNS_PROBE_FINISHED_UNKNOWN is not here; NetErrorHelper will restore the
400   // original error, which might be one of several DNS-related errors.
401 
402   {chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET,
403    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
404    IDS_ERRORPAGES_HEADING_INTERNET_DISCONNECTED,
405    IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED,
406    IDS_ERRORPAGES_DETAILS_INTERNET_DISCONNECTED,
407    SUGGEST_RELOAD | SUGGEST_CHECK_CONNECTION | SUGGEST_FIREWALL_CONFIG,
408   },
409   {chrome_common_net::DNS_PROBE_FINISHED_BAD_CONFIG,
410    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
411    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
412    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
413    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
414    SUGGEST_RELOAD | SUGGEST_DNS_CONFIG | SUGGEST_FIREWALL_CONFIG,
415   },
416   {chrome_common_net::DNS_PROBE_FINISHED_NXDOMAIN,
417    IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
418    IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
419    IDS_ERRORPAGES_SUMMARY_NAME_NOT_RESOLVED,
420    IDS_ERRORPAGES_DETAILS_NAME_NOT_RESOLVED,
421    SUGGEST_RELOAD,
422   },
423 };
424 
FindErrorMapInArray(const LocalizedErrorMap * maps,size_t num_maps,int error_code)425 const LocalizedErrorMap* FindErrorMapInArray(const LocalizedErrorMap* maps,
426                                                    size_t num_maps,
427                                                    int error_code) {
428   for (size_t i = 0; i < num_maps; ++i) {
429     if (maps[i].error_code == error_code)
430       return &maps[i];
431   }
432   return NULL;
433 }
434 
LookupErrorMap(const std::string & error_domain,int error_code,bool is_post)435 const LocalizedErrorMap* LookupErrorMap(const std::string& error_domain,
436                                         int error_code, bool is_post) {
437   if (error_domain == net::kErrorDomain) {
438     // Display a different page in the special case of navigating through the
439     // history to an uncached page created by a POST.
440     if (is_post && error_code == net::ERR_CACHE_MISS)
441       return &repost_error;
442     return FindErrorMapInArray(net_error_options,
443                                arraysize(net_error_options),
444                                error_code);
445   } else if (error_domain == LocalizedError::kHttpErrorDomain) {
446     return FindErrorMapInArray(http_error_options,
447                                arraysize(http_error_options),
448                                error_code);
449   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
450     const LocalizedErrorMap* map =
451         FindErrorMapInArray(dns_probe_error_options,
452                             arraysize(dns_probe_error_options),
453                             error_code);
454     DCHECK(map);
455     return map;
456   } else {
457     NOTREACHED();
458     return NULL;
459   }
460 }
461 
LocaleIsRTL()462 bool LocaleIsRTL() {
463   return base::i18n::IsRTL();
464 }
465 
466 // Returns a dictionary containing the strings for the settings menu under the
467 // wrench, and the advanced settings button.
GetStandardMenuItemsText()468 base::DictionaryValue* GetStandardMenuItemsText() {
469   base::DictionaryValue* standard_menu_items_text = new base::DictionaryValue();
470   standard_menu_items_text->SetString("settingsTitle",
471       l10n_util::GetStringUTF16(IDS_SETTINGS_TITLE));
472   standard_menu_items_text->SetString("advancedTitle",
473       l10n_util::GetStringUTF16(IDS_SETTINGS_SHOW_ADVANCED_SETTINGS));
474   return standard_menu_items_text;
475 }
476 
477 // Gets the icon class for a given |error_domain| and |error_code|.
GetIconClassForError(const std::string & error_domain,int error_code)478 const char* GetIconClassForError(const std::string& error_domain,
479                                  int error_code) {
480   if ((error_code == net::ERR_INTERNET_DISCONNECTED &&
481        error_domain == net::kErrorDomain) ||
482       (error_code == chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET &&
483        error_domain == chrome_common_net::kDnsProbeErrorDomain))
484     return "icon-offline";
485 
486   return "icon-generic";
487 }
488 
489 }  // namespace
490 
491 const char LocalizedError::kHttpErrorDomain[] = "http";
492 
ErrorPageParams()493 LocalizedError::ErrorPageParams::ErrorPageParams()
494     : suggest_reload(false),
495       reload_tracking_id(-1),
496       search_tracking_id(-1) {
497 }
498 
~ErrorPageParams()499 LocalizedError::ErrorPageParams::~ErrorPageParams() {
500 }
501 
GetStrings(int error_code,const std::string & error_domain,const GURL & failed_url,bool is_post,bool show_stale_load_button,const std::string & locale,const std::string & accept_languages,scoped_ptr<ErrorPageParams> params,base::DictionaryValue * error_strings)502 void LocalizedError::GetStrings(int error_code,
503                                 const std::string& error_domain,
504                                 const GURL& failed_url,
505                                 bool is_post,
506                                 bool show_stale_load_button,
507                                 const std::string& locale,
508                                 const std::string& accept_languages,
509                                 scoped_ptr<ErrorPageParams> params,
510                                 base::DictionaryValue* error_strings) {
511   bool rtl = LocaleIsRTL();
512   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
513   webui::SetFontAndTextDirection(error_strings);
514 
515   // Grab the strings and settings that depend on the error type.  Init
516   // options with default values.
517   LocalizedErrorMap options = {
518     0,
519     IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
520     IDS_ERRORPAGES_HEADING_NOT_AVAILABLE,
521     IDS_ERRORPAGES_SUMMARY_NOT_AVAILABLE,
522     kErrorPagesNoDetails,
523     SUGGEST_NONE,
524   };
525 
526   const LocalizedErrorMap* error_map = LookupErrorMap(error_domain, error_code,
527                                                       is_post);
528   if (error_map)
529     options = *error_map;
530 
531   // If we got "access denied" but the url was a file URL, then we say it was a
532   // file instead of just using the "not available" default message. Just adding
533   // ERR_ACCESS_DENIED to the map isn't sufficient, since that message may be
534   // generated by some OSs when the operation doesn't involve a file URL.
535   if (error_domain == net::kErrorDomain &&
536       error_code == net::ERR_ACCESS_DENIED &&
537       failed_url.scheme() == "file") {
538     options.title_resource_id = IDS_ERRORPAGES_TITLE_ACCESS_DENIED;
539     options.heading_resource_id = IDS_ERRORPAGES_HEADING_FILE_ACCESS_DENIED;
540     options.summary_resource_id = IDS_ERRORPAGES_SUMMARY_FILE_ACCESS_DENIED;
541     options.details_resource_id = IDS_ERRORPAGES_DETAILS_FILE_ACCESS_DENIED;
542     options.suggestions = SUGGEST_NONE;
543   }
544 
545   base::string16 failed_url_string(net::FormatUrl(
546       failed_url, accept_languages, net::kFormatUrlOmitNothing,
547       net::UnescapeRule::NORMAL, NULL, NULL, NULL));
548   // URLs are always LTR.
549   if (rtl)
550     base::i18n::WrapStringWithLTRFormatting(&failed_url_string);
551   error_strings->SetString("title",
552       l10n_util::GetStringFUTF16(options.title_resource_id, failed_url_string));
553   error_strings->SetString("heading",
554       l10n_util::GetStringUTF16(options.heading_resource_id));
555 
556   std::string icon_class = GetIconClassForError(error_domain, error_code);
557   error_strings->SetString("iconClass", icon_class);
558 
559   base::DictionaryValue* summary = new base::DictionaryValue;
560 
561   // For offline show a summary message underneath the heading.
562   if (error_code == net::ERR_INTERNET_DISCONNECTED ||
563       error_code == chrome_common_net::DNS_PROBE_FINISHED_NO_INTERNET) {
564     error_strings->SetString("primaryParagraph",
565         l10n_util::GetStringUTF16(options.summary_resource_id));
566   } else {
567     // Set summary message in the details.
568     summary->SetString("msg",
569         l10n_util::GetStringUTF16(options.summary_resource_id));
570   }
571   summary->SetString("failedUrl", failed_url_string);
572   summary->SetString("hostName", net::IDNToUnicode(failed_url.host(),
573                                                    accept_languages));
574   summary->SetString("productName",
575                      l10n_util::GetStringUTF16(IDS_PRODUCT_NAME));
576 
577   error_strings->SetString(
578       "details", l10n_util::GetStringUTF16(IDS_ERRORPAGE_NET_BUTTON_DETAILS));
579   error_strings->SetString(
580       "hideDetails", l10n_util::GetStringUTF16(
581           IDS_ERRORPAGE_NET_BUTTON_HIDE_DETAILS));
582   error_strings->Set("summary", summary);
583 
584   if (options.details_resource_id != kErrorPagesNoDetails) {
585     error_strings->SetString(
586         "errorDetails", l10n_util::GetStringUTF16(options.details_resource_id));
587   }
588 
589   base::string16 error_string;
590   if (error_domain == net::kErrorDomain) {
591     // Non-internationalized error string, for debugging Chrome itself.
592     error_string = base::ASCIIToUTF16(net::ErrorToShortString(error_code));
593   } else if (error_domain == chrome_common_net::kDnsProbeErrorDomain) {
594     std::string ascii_error_string =
595         chrome_common_net::DnsProbeStatusToString(error_code);
596     error_string = base::ASCIIToUTF16(ascii_error_string);
597   } else {
598     DCHECK_EQ(LocalizedError::kHttpErrorDomain, error_domain);
599     error_string = base::IntToString16(error_code);
600   }
601   error_strings->SetString("errorCode",
602       l10n_util::GetStringFUTF16(IDS_ERRORPAGES_ERROR_CODE, error_string));
603 
604   // Platform specific information for diagnosing network issues on OSX and
605   // Windows.
606 #if defined(OS_MACOSX) || defined(OS_WIN)
607   if (error_domain == net::kErrorDomain &&
608       error_code == net::ERR_INTERNET_DISCONNECTED) {
609     int platform_string_id =
610         IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM;
611 #if defined(OS_WIN)
612     // Different versions of Windows have different instructions.
613     base::win::Version windows_version = base::win::GetVersion();
614     if (windows_version < base::win::VERSION_VISTA) {
615       // XP, XP64, and Server 2003.
616       platform_string_id =
617           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_XP;
618     } else if (windows_version == base::win::VERSION_VISTA) {
619       // Vista
620       platform_string_id =
621           IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_PLATFORM_VISTA;
622     }
623 #endif  // defined(OS_WIN)
624     // Platform dependent portion of the summary section.
625     summary->SetString("msg",
626         l10n_util::GetStringFUTF16(
627             IDS_ERRORPAGES_SUMMARY_INTERNET_DISCONNECTED_INSTRUCTIONS_TEMPLATE,
628             l10n_util::GetStringUTF16(platform_string_id)));
629   }
630 #endif  // defined(OS_MACOSX) || defined(OS_WIN)
631 
632   // If no parameters were provided, use the defaults.
633   if (!params) {
634     params.reset(new ErrorPageParams());
635     params->suggest_reload = !!(options.suggestions & SUGGEST_RELOAD);
636   }
637 
638   base::ListValue* suggestions = NULL;
639   bool use_default_suggestions = true;
640   if (!params->override_suggestions) {
641     suggestions = new base::ListValue();
642   } else {
643     suggestions = params->override_suggestions.release();
644     use_default_suggestions = false;
645   }
646 
647   error_strings->Set("suggestions", suggestions);
648 
649   if (params->search_url.is_valid()) {
650     error_strings->SetString("searchHeader",
651         l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_GOOGLE_SEARCH));
652     error_strings->SetString("searchUrl", params->search_url.spec());
653     error_strings->SetString("searchTerms", params->search_terms);
654     error_strings->SetInteger("searchTrackingId", params->search_tracking_id);
655   }
656 
657   // Add the reload suggestion, if needed.
658   if (params->suggest_reload) {
659     if (!is_post) {
660       base::DictionaryValue* reload_button = new base::DictionaryValue;
661       reload_button->SetString(
662           "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_RELOAD));
663       reload_button->SetString("reloadUrl", failed_url.spec());
664       error_strings->Set("reloadButton", reload_button);
665       reload_button->SetInteger("reloadTrackingId", params->reload_tracking_id);
666     } else {
667       // If the page was created by a post, it can't be reloaded in the same
668       // way, so just add a suggestion instead.
669       // TODO(mmenke):  Make the reload button bring up the repost confirmation
670       //                dialog for pages resulting from posts.
671       base::DictionaryValue* suggest_reload_repost = new base::DictionaryValue;
672       suggest_reload_repost->SetString("header",
673           l10n_util::GetStringUTF16(
674               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_HEADER));
675       suggest_reload_repost->SetString("body",
676           l10n_util::GetStringUTF16(
677               IDS_ERRORPAGES_SUGGESTION_RELOAD_REPOST_BODY));
678       // Add at the front, so it appears before other suggestions, in the case
679       // suggestions are being overridden by |params|.
680       suggestions->Insert(0, suggest_reload_repost);
681     }
682   }
683 
684   // If not using the default suggestions, nothing else to do.
685   if (!use_default_suggestions)
686     return;
687 
688   if (show_stale_load_button) {
689     base::DictionaryValue* stale_load_button = new base::DictionaryValue;
690     stale_load_button->SetString(
691         "msg", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE));
692     stale_load_button->SetString(
693         "title",
694         l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_LOAD_STALE_HELP));
695     error_strings->Set("staleLoadButton", stale_load_button);
696   }
697 
698 #if defined(OS_CHROMEOS)
699   error_strings->SetString(
700       "diagnose", l10n_util::GetStringUTF16(IDS_ERRORPAGES_BUTTON_DIAGNOSE));
701 #endif  // defined(OS_CHROMEOS)
702 
703   if (options.suggestions & SUGGEST_CHECK_CONNECTION) {
704     base::DictionaryValue* suggest_check_connection = new base::DictionaryValue;
705     suggest_check_connection->SetString("header",
706         l10n_util::GetStringUTF16(
707             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_HEADER));
708     suggest_check_connection->SetString("body",
709         l10n_util::GetStringUTF16(
710             IDS_ERRORPAGES_SUGGESTION_CHECK_CONNECTION_BODY));
711     suggestions->Append(suggest_check_connection);
712   }
713 
714   if (options.suggestions & SUGGEST_DNS_CONFIG) {
715     base::DictionaryValue* suggest_dns_config = new base::DictionaryValue;
716     suggest_dns_config->SetString("header",
717         l10n_util::GetStringUTF16(
718             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_HEADER));
719     suggest_dns_config->SetString("body",
720         l10n_util::GetStringUTF16(
721             IDS_ERRORPAGES_SUGGESTION_DNS_CONFIG_BODY));
722     suggestions->Append(suggest_dns_config);
723 
724     base::DictionaryValue* suggest_network_prediction =
725         GetStandardMenuItemsText();
726     suggest_network_prediction->SetString("header",
727         l10n_util::GetStringUTF16(
728             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_HEADER));
729     suggest_network_prediction->SetString("body",
730         l10n_util::GetStringUTF16(
731             IDS_ERRORPAGES_SUGGESTION_NETWORK_PREDICTION_BODY));
732     suggest_network_prediction->SetString(
733         "noNetworkPredictionTitle",
734         l10n_util::GetStringUTF16(
735             IDS_NETWORK_PREDICTION_ENABLED_DESCRIPTION));
736     suggestions->Append(suggest_network_prediction);
737   }
738 
739   if (options.suggestions & SUGGEST_FIREWALL_CONFIG) {
740     base::DictionaryValue* suggest_firewall_config = new base::DictionaryValue;
741     suggest_firewall_config->SetString("header",
742         l10n_util::GetStringUTF16(
743             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_HEADER));
744     suggest_firewall_config->SetString("body",
745         l10n_util::GetStringUTF16(
746             IDS_ERRORPAGES_SUGGESTION_FIREWALL_CONFIG_BODY));
747     suggestions->Append(suggest_firewall_config);
748   }
749 
750   if (options.suggestions & SUGGEST_PROXY_CONFIG) {
751     base::DictionaryValue* suggest_proxy_config = GetStandardMenuItemsText();
752     suggest_proxy_config->SetString("header",
753         l10n_util::GetStringUTF16(
754             IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_HEADER));
755     suggest_proxy_config->SetString("body",
756         l10n_util::GetStringFUTF16(IDS_ERRORPAGES_SUGGESTION_PROXY_CONFIG_BODY,
757             l10n_util::GetStringUTF16(
758                 IDS_ERRORPAGES_SUGGESTION_PROXY_DISABLE_PLATFORM)));
759     suggest_proxy_config->SetString("proxyTitle",
760         l10n_util::GetStringUTF16(IDS_OPTIONS_PROXIES_CONFIGURE_BUTTON));
761 
762     suggestions->Append(suggest_proxy_config);
763   }
764 
765   if (options.suggestions & SUGGEST_DISABLE_EXTENSION) {
766     base::DictionaryValue* suggest_disable_extension =
767         new base::DictionaryValue;
768     // There's only a header for this suggestion.
769     suggest_disable_extension->SetString("header",
770         l10n_util::GetStringUTF16(
771             IDS_ERRORPAGES_SUGGESTION_DISABLE_EXTENSION_HEADER));
772     suggestions->Append(suggest_disable_extension);
773   }
774 
775   if (options.suggestions & SUGGEST_VIEW_POLICIES) {
776     base::DictionaryValue* suggest_view_policies = new base::DictionaryValue;
777     suggest_view_policies->SetString(
778         "header",
779         l10n_util::GetStringUTF16(
780             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_HEADER));
781     suggest_view_policies->SetString(
782         "body",
783         l10n_util::GetStringUTF16(
784             IDS_ERRORPAGES_SUGGESTION_VIEW_POLICIES_BODY));
785     suggestions->Append(suggest_view_policies);
786   }
787 
788   if (options.suggestions & SUGGEST_CONTACT_ADMINISTRATOR) {
789     base::DictionaryValue* suggest_contant_administrator =
790         new base::DictionaryValue;
791     suggest_contant_administrator->SetString(
792         "body",
793         l10n_util::GetStringUTF16(
794             IDS_ERRORPAGES_SUGGESTION_CONTACT_ADMINISTRATOR_BODY));
795     suggestions->Append(suggest_contant_administrator);
796   }
797 
798   if (options.suggestions & SUGGEST_LEARNMORE) {
799     GURL learn_more_url;
800     switch (options.error_code) {
801       case net::ERR_TOO_MANY_REDIRECTS:
802         learn_more_url = GURL(kRedirectLoopLearnMoreUrl);
803         break;
804       case net::ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY:
805         learn_more_url = GURL(kWeakDHKeyLearnMoreUrl);
806         break;
807       default:
808         break;
809     }
810 
811     if (learn_more_url.is_valid()) {
812       // Add the language parameter to the URL.
813       std::string query = learn_more_url.query() + "&hl=" + locale;
814       GURL::Replacements repl;
815       repl.SetQueryStr(query);
816       learn_more_url = learn_more_url.ReplaceComponents(repl);
817 
818       base::DictionaryValue* suggest_learn_more = new base::DictionaryValue;
819       // There's only a body for this suggestion.
820       suggest_learn_more->SetString("body",
821           l10n_util::GetStringUTF16(IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
822       suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
823       suggestions->Append(suggest_learn_more);
824     }
825   }
826 }
827 
GetErrorDetails(const blink::WebURLError & error,bool is_post)828 base::string16 LocalizedError::GetErrorDetails(const blink::WebURLError& error,
829                                                bool is_post) {
830   const LocalizedErrorMap* error_map =
831       LookupErrorMap(error.domain.utf8(), error.reason, is_post);
832   if (error_map)
833     return l10n_util::GetStringUTF16(error_map->details_resource_id);
834   else
835     return l10n_util::GetStringUTF16(IDS_ERRORPAGES_DETAILS_UNKNOWN);
836 }
837 
HasStrings(const std::string & error_domain,int error_code)838 bool LocalizedError::HasStrings(const std::string& error_domain,
839                                 int error_code) {
840   // Whether or not the there are strings for an error does not depend on
841   // whether or not the page was be generated by a POST, so just claim it was
842   // not.
843   return LookupErrorMap(error_domain, error_code, /*is_post=*/false) != NULL;
844 }
845 
GetAppErrorStrings(const GURL & display_url,const extensions::Extension * app,base::DictionaryValue * error_strings)846 void LocalizedError::GetAppErrorStrings(
847     const GURL& display_url,
848     const extensions::Extension* app,
849     base::DictionaryValue* error_strings) {
850   DCHECK(app);
851 
852   bool rtl = LocaleIsRTL();
853   error_strings->SetString("textdirection", rtl ? "rtl" : "ltr");
854 
855   base::string16 failed_url(base::ASCIIToUTF16(display_url.spec()));
856   // URLs are always LTR.
857   if (rtl)
858     base::i18n::WrapStringWithLTRFormatting(&failed_url);
859   error_strings->SetString(
860      "url", l10n_util::GetStringFUTF16(IDS_ERRORPAGES_TITLE_NOT_AVAILABLE,
861                                        failed_url.c_str()));
862 
863   error_strings->SetString("title", app->name());
864   error_strings->SetString(
865       "icon",
866       extensions::IconsInfo::GetIconURL(
867           app,
868           extension_misc::EXTENSION_ICON_GIGANTOR,
869           ExtensionIconSet::MATCH_SMALLER).spec());
870   error_strings->SetString("name", app->name());
871   error_strings->SetString(
872       "msg",
873       l10n_util::GetStringUTF16(IDS_ERRORPAGES_APP_WARNING));
874 
875 #if defined(OS_CHROMEOS)
876   GURL learn_more_url(kAppWarningLearnMoreUrl);
877   base::DictionaryValue* suggest_learn_more = new base::DictionaryValue();
878   suggest_learn_more->SetString("msg",
879                                 l10n_util::GetStringUTF16(
880                                     IDS_ERRORPAGES_SUGGESTION_LEARNMORE_BODY));
881   suggest_learn_more->SetString("learnMoreUrl", learn_more_url.spec());
882   error_strings->Set("suggestionsLearnMore", suggest_learn_more);
883 #endif  // defined(OS_CHROMEOS)
884 }
885