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1# DeviceUsageStatistics Error Codes
2
3> **NOTE**
4>
5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md).
6
7## 10000001 Memory Operation Failure
8
9**Error Message**
10
11Memory operation failed.
12
13**Description**
14
15Creating an instance fails.
16
17**Possible Causes**
18
19The system memory is insufficient.
20
21**Solution**
22
23Check whether memory leak occurs.
24
25## 10000002 IPC Parcel Write Failure
26
27**Error Message**
28
29Parcel operation failed. Failed to write the parcel.
30
31**Description**
32
33Failed to write the data object during the IPC.
34
35**Possible Causes**
36
37Failed to write the object.
38
39**Solution**
40
41Check whether the object value is normal.
42
43## 10000003 System Service Operation Failure
44
45**Error Message**
46
47System service operation failed.
48
49**Description**
50
51The client process fails to obtain the system service.
52
53**Possible Causes**
54
55The dependent service process is faulty.
56
57**Solution**
58
59Try again later or restart the device.
60
61## 10000004 IPC Failure
62
63**Error Message**
64
65IPC failed.
66
67**Description**
68
69The IPC fails.
70
71**Possible Causes**
72
73The system service is abnormal or the IPC data is abnormal.
74
75**Solution**
76
77Try again later or restart the device.
78
79## 10000005 Application Not Installed
80
81**Error Message**
82
83The application is not installed.
84
85**Description**
86
87The application is not installed.
88
89**Possible Causes**
90
91The application is not installed or has been uninstalled.
92
93**Solution**
94
95Check whether the application exists.
96
97## 10000006 Failed to Obtain Application Information
98
99**Error Message**
100
101Failed to get the application information.
102
103**Description**
104
105The client process fails to obtain application information from the service.
106
107**Possible Causes**
108
1091. The value of **beginTime** or **endTime** is invalid.
1102. The application is not installed or has been uninstalled.
1113. The value of **intervalType** is invalid.
112
113**Solution**
114
115Check whether the input parameters are valid and whether the application exists.
116
117## 10000007 Time Operation Failure
118
119**Error Message**
120
121Failed to get the system time.
122
123**Description**
124
125The system service fails to obtain the system time.
126
127**Possible Causes**
128
129The system is abnormal.
130
131**Solution**
132
133Try again later or restart the device.
134
135## 10100001 Duplicate Application Group Operation
136
137**Error Message**
138
139Repeated operation on the application group.
140
141**Description**
142
143Operating the application group, for example, setting an application group or registering or deregistering a callback for application group changes, fails.
144
145**Possible Causes**
146
147The application group to set already exists, or the callback for application group changes to register or deregister has already been registered or deregistered.
148
149**Solution**
150
151Do not repeatedly set application groups, or register or deregister a callback for application group changes.
152
153## 10100002 Failed to Obtain Application Group Information
154
155**Error Message**
156
157Failed to get the application group information.
158
159**Description**
160
161The client process fails to obtain the application group information.
162
163**Possible Causes**
164
1651. An incorrect bundle name is passed.
1662. The application is not installed or has been uninstalled.
167
168**Solution**
169
170Check whether the bundle name is valid and whether the application exists.
171