1# Media Error Codes 2 3> **NOTE** 4> 5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md). 6 7## 5400101 Memory Allocation Failed 8 9**Error Message** 10 11No memory. 12 13**Description** 14 15Failed to allocate memory. 16 17**Possible Causes** 18 191. The number of instances exceeds 16. 202. The new or malloc process fails, causing a null pointer. 21 22**Solution** 23 24Destroy this instance and re-create it. If the re-creation fails, stop related operations. 25 26## 5400102 Unsupported Operation 27 28**Error Message** 29 30Operate not permit. 31 32**Description** 33 34This operation is not allowed. 35 36**Possible Causes** 37 38This operation is not allowed in the current state. 39 40**Solution** 41 42Switch the instance to the correct state and perform the operation. 43 44## 5400103 I/O Error 45 46**Error Message** 47 48IO error. 49 50**Description** 51 52An I/O error occurs. 53 54**Possible Causes** 55 56The data interaction between the media and other modules (graphics, audio, network, HDI, and camera) is abnormal. 57 58**Solution** 59 60Ensure that the network is normal, destroy this instance, and re-create it. If the re-creation fails, stop related operations. 61 62## 5400104 Operation Timeout 63 64**Error Message** 65 66Time out. 67 68**Description** 69 70The operation timed out. 71 72**Possible Causes** 73 741. The network connection times out. 752. Accessing other modules times out. 76 77**Solution** 78 791. Check whether the network is normal. 802. Destroy this instance and re-create it. If the re-creation fails, stop related operations. 81 82## 5400105 Play Service Dead 83 84**Error Message** 85 86Service died. 87 88**Description** 89 90The playback service is dead. 91 92**Possible Causes** 93 94The playback service is dead. 95 96**Solution** 97 98Destroy this instance and re-create it. If the re-creation fails, stop related operations. 99 100## 5400106 Format Not Supported 101 102**Error Message** 103 104Unsupport format. 105 106**Description** 107 108The format is not supported. 109 110**Possible Causes** 111 112The file format is not supported. 113 114**Solution** 115 116Use a supported format. 117