1# User Preference Error Codes 2 3> **NOTE** 4> 5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md). 6 7## 15500010 Failed to Delete the User Preference Persistence File 8**Error Message** 9 10Failed to delete preferences. 11 12**Description** 13 14The operation of deleting the user preference persistence file failed. 15 16**Possible Causes** 17 18The possible causes are as follows: 191. The file name is incorrect. 202. The file path is incorrect. 21 22**Solution** 23 241. Check that the file name is correct. 252. Check that the file path is correct. 26