1# Device Management Error Codes 2 3> **NOTE** 4> 5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md). 6 7## 11600101 Service Invoking Exception 8 9**Error Message** 10 11Failed to execute the function. 12 13**Possible Causes** 14 15An error occurred during internal invocation. 16 17**Solution** 18 19Call the API again. 20 21## 11600102 Failed to Obtain the Service 22 23**Error Message** 24 25Failed to obtain the service. 26 27**Possible Causes** 28 29The service is not started or fails to start. 30 31**Solution** 32 33Make sure the service is started and obtain the service again. 34 35## 11600103 Authentication Unavailable 36 37**Error Message** 38 39Authentication unavailable. 40 41**Possible Causes** 42 43The previous authentication service is still in progress. 44 45**Solution** 46 47Wait until the previous authentication service is complete and call the authentication API again. 48 49## 11600104 Discovery Unavailable 50 51**Error Message** 52 53Discovery unavailable. 54 55**Possible Causes** 56 57The previous discovery service is still in progress. 58 59**Solution** 60 61Wait until the previous discovery service is complete and call the discovery API again. 62 63## 11600105 Publish Unavailable 64 65**Error Message** 66 67Publish unavailable. 68 69**Possible Causes** 70 71The previous publish service is still in progress. 72 73**Solution** 74 75Wait until the previous publish service is complete and call the publish API again. 76 77## 11600106 Failed to Obtain Data from the Cloud 78 79**Error Message** 80 81Failed to get data from the cloud. 82 83**Possible Causes** 84 85The network connection is abnormal, or the network request returns an error. 86 87**Solution** 88 89Ensure that the network connection is normal and call the API again with correct parameters. 90 91## 11600107 Login Account Required 92 93**Error Message** 94 95A login account is required. 96 97**Possible Causes** 98 99No login account is available on the device. 100 101**Solution** 102 103Use the correct account to log in to the device and call the API again. 104 105## 11600108 Unlawful Information in Device Name 106 107**Error Message** 108 109The device name contains non-compliant content. 110 111**Possible Causes** 112 113The new device name contains unlawful information. 114 115**Solution** 116 117Ensure that the device name complies with laws and regulations. 118 119## 32300001 Transport Stream Repeatedly Created 120 121**Error Message** 122 123Only one stream can be created for the current session. 124 125**Possible Causes** 126 127This error code is reported if a session for which a transport stream is created already has a transport stream. 128 129**Solution** 130 131Ensure that the task of the previous transport stream is complete. Use **destroyStream** to close the transport stream before creating a new one. 132 133## 32300002 Stream Receive End Not Started 134 135**Error Message** 136 137The stream at the receive end is not started. 138 139**Possible Causes** 140 141This error code is reported if the receive end is not started before 142 143**Solution** 144 145the transmission of transport streams begins. 146 147## 32300003 Bit Rate Not Supported 148 149**Error Message** 150 151Bitrate not supported. 152 153**Possible Causes** 154 155This error code is reported if the configured bit rate does not match the bit rate supported by the device. 156 157**Solution** 158 159Select an appropriate bit rate based on network conditions and requirements. 160 161## 32300004 Color Space Not Supported 162 163**Error Message** 164 165Color space not supported. 166 167**Possible Causes** 168 169This error code is reported if the color space output type is set to **OH_COLORSPACE_BT2020_HLG_LIMIT** but the actual output type is not the specified type. 170 171**Solution** 172 173Ensure that the color space output type is within the supported range. 174