1# Enterprise Device Management Error Codes 2 3> **NOTE** 4> 5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](errorcode-universal.md). 6 7## 9200001 DeviceAdmin Not Enabled 8 9**Error Message** 10 11The application is not an administrator of the device. 12 13**Description** 14 15This error code is reported when the caller is not an enabled device administrator application. 16 17**Possible Causes** 18 19The enterprise device management APIs can be called only by a device administrator application that has been enabled. 20 21**Solution** 22 23Check that the caller is an enabled device administrator application. 24 25## 9200002 Permission Denied 26 27**Error Message** 28 29The administrator application does not have permission to manage the device. 30 31**Description** 32 33This error code is reported when the device administrator application does not have the permission to call the API. 34 35**Possible Causes** 36 37The device administrator application cannot call the APIs that are accessible only by a super device administrator application. 38 39**Solution** 40 41Check that the device administrator type enabled for the caller is the same as that required by the API. 42 43## 9200003 Invalid Administrator Ability Component 44 45**Error Message** 46 47The administrator ability component is invalid. 48 49**Description** 50 51This error code is reported when the specified device administrator ability component is invalid. 52 53**Possible Causes** 54 551. The administrator ability component does not exist when the device administrator application is enabled. 562. The administrator ability component is not a valid enterprise administrator ability component. 57 58**Solution** 59 601. Check that the name of the administrator ability component is included in the application bundle when the application is enabled as a device administrator application. 612. Check that the administrator ability component inherits the **EnterpriseAdminExtensionAbility** component defined by the enterprise device management framework. 62 63## 9200004 Failed to Enable the Device Administrator Application 64 65**Error Message** 66 67Failed to activate the administrator application of the device. 68 69**Description** 70 71This error code is reported when an application fails to be enabled as a device administrator application. 72 73**Possible Causes** 74 751. Multiple applications are enabled as the super device administrator application. 762. The application has been enabled as a device administrator application with a different administrator type. 773. Multiple device administrator ability components are enabled for the same application. 78 79**Solution** 80 811. Check that only one super device administrator application exists. 822. Check whether the current application has been enabled as a device administrator with a different device administrator type. If yes, disable the device administrator application and try again. 833. Check whether a device administrator ability component has been enabled for the application. Only one device administrator ability component can be enabled for an application. 84 85## 9200005 Failed to Disable the Device Administrator Application 86 87**Error Message** 88 89Failed to deactivate the administrator application of the device. 90 91**Description** 92 93This error code is reported when the operation for disabling a device administrator application fails. 94 95**Possible Causes** 96 971. The application to be disabled is not an enabled device administrator application. 982. The caller cannot disable other device administrator applications. 99 100**Solution** 101 1021. Check that the target device administrator application has been enabled. 1032. Check that the specified device administrator ability component of the target device administrator application has been enabled. 1043. Check that the device administrator application to be disabled is the caller itself. 105 106## 9200006 Invalid User ID 107 108**Error Message** 109 110The specified user ID is invalid. 111 112**Description** 113 114This error code is reported when the specified user ID does not exist or the specified user ID is different from the caller's user ID. 115 116**Possible Causes** 117 1181. The user ID specified for setting a user policy does not exist. 1192. The specified user ID is different from the caller's user ID when the application is not a super device administrator application. 120 121**Solution** 122 1231. Check that the specified user ID is valid. 1242. Check that caller's user ID is the same as the specified user ID. If the application is not a super device administrator application, policies cannot be set across users. 125 126## 9200007 System Ability Error 127 128**Error Message** 129 130The system ability work abnormally. 131 132**Description** 133 134This error code is reported when the enterprise device management ability is not working properly. 135 136**Possible Causes** 137 138- The EnterpriseAdminAbility is not started. 139- The RPC object for enterprise device management cannot be obtained. 140- Other abilities, on which the EnterpriseAdminAbility depends, are not started, or the RPC object cannot be obtained. 141- A system exception occurs during the running of EnterpriseAdminAbility. 142 143**Solution** 144 145Try again later or restart the device. 146 147## 9200008 Invalid System Subscription Event 148 149**Error Message** 150 151The specified system events enum is invalid. 152 153**Description** 154 155This error code is reported when the enterprise device management module does not support subscription to the specified event or the specified event is invalid. 156 157**Possible Causes** 158 159The enterprise device management module does not support subscription to the specified event or the specified event is invalid. 160 161**Solution** 162 163Check that the specified event is valid and supported by the enterprise device management module. 164 165## 9200009 Failed to Grant Permissions to the Application 166 167**Error Message** 168 169Authorize permission to the application failed. 170 171**Description** 172 173This error code is reported when the super device administrator application fails to grant administrator rights to other applications. 174 175**Possible Causes** 176 177The target application is not installed by the administrator. 178 179**Solution** 180 181Check that the target application has been installed by the administrator. 182 183## 9201001 Failed to Manage the Certificate 184 185**Error Message** 186 187manage certificate failed 188 189**Description** 190 191This error code is reported when the super device administrator application fails to install or uninstall a user certificate. 192 193**Possible Causes** 194 195The user certificate is incorrect. 196 197**Solution** 198 199Check that the user certificate is correct. 200 201## 9201002 Failed to Install the Application 202 203**Error Message** 204 205The application installation failed. 206 207**Description** 208 209This error code is reported when a device administrator application fails to install an enterprise application. 210 211**Possible Causes** 212 2131. The application installation path is empty or invalid, or does not exist. 2142. The operation attempts to install multiple apps with different bundle names. 2153. The application to be installed already exists when the installation parameter flag is 0. 2164. The user ID is invalid. 217 218**Solution** 219 2201. Check that the application installation path is valid. 2212. Check that all the installation parameters are valid. 2223. Check that the same application is installed. 223